International Incident Command Systems
Incident Command Systems (ICS) are pre-agreed protocols of how personnel, policies, procedures, facilities, resources and equipment, from a number of agencies, all work together in an organized cooperative and coordinated structure when responding to major cross-boundary/border or multi-agency major emergencies.
This programme investigates and considers for what many consider to be the ‘next step’: the international aspects of an essential Incident Command System (ICS). It will explain and demonstrate best practice from the US, EU and GCC (KSA), and emphasise the importance of all agencies incorporating an ICS structure to assist mutual-aid, organisational development and the successful management of more complex or prolonged major emergencies of the future.
- How to apply ‘best-practice’ concepts and procedures for multi-agency Command, Direction and Control for a large-scale emergency response
- How to rapidly establish a pre-identified unified command structure
- Understand the sequence of events that must occur on-scene for efficient multi-agency management to take place
- How to identify the principal factors and any potential problem areas found in, or related to such complex major emergencies
- How to establish a process of applying resources to rapidly changing events to achieve specific goals
- Those who have identified roles and responsibilities for managing potential complex and unique emergency incidents
- Pre-identified Members of Crisis Management Teams
- Emergency Response Team Leaders and Members
- Health Safety & Environment, Fire and Industrial Security Personnel
Delegates will be encouraged to fully participate in this new and dynamic programme through the use of syndicate work and presentations, group discussions and questionnaires. PowerPoint slides, training DVD’s and case-studies will be fully utilised. The programme will include a comprehensive manual incorporating the full text and a copy of all slides in addition to a CD.
The Programme Content
Why do you need an Incident Command System (ICS)
During an unexpected major and complex emergency numerous agencies may respond. Unfamiliar and unanticipated tasks are required to bring the situation under control. Frequently, more equipment and personnel are required to stabilize the scene many of the materials needed may not be immediately available.
- Introduction, define the classifications and types of an Emergency
- Consider the International ICS best practices
- Define ICS
- What are the primary strengths of ICS?
- When would an ICS be utilised?
- Emergency Management Planning for the complex Major Event
- Discuss – Is your organisation prepared?
- Case Study
International Best Practice
Existing policies or directives may not cover the complex situation encountered. The normal flow of information may be interrupted, and normally predictable system activities may no longer occur.
- North America: Components of the U.S. and Canadian ICS
- European Union: three levels of incident management
- Five major functions: Incident Command; Operations; Logistics; Planning & Administration
- Nine principles for each of the above functions
- Examples of formats and management systems
- Workshop – Designing an ICS
- Case Study
ICS in Action
A problem is discovered. Initially all functions of the ICS system must be performed by a single person, the first responder/s – at this moment – they are the entire ICS.
- Incident Assessment
- Role of the first responder(s) – Emergency Response Teams
- Role of the Incident Commander
- Multi-agency On-Scene Management
- Co-ordination with other agencies plans and procedures
- Case Study
Integrated Communications & Pre-designated Incident Facilities
Frequently, more equipment and personnel are required to stabilize the scene, and many of the materials needed may not be available locally. Company, neighbours, Government and even International resources may be required to support the response and recovery.
- Common Terminology
- Modular Organization
- Integrated Communications, Warnings and Alerting
- Unified Command Structure
- Consolidated Action and Evacuation Plans
- Manageable Span of Control
- Comprehensive Resource Management with Mutual Aid
- Pre-designated Incident Facilities including EEC’s
- Joint Communications/Media Policy – the Do’s and Don’ts
- Case Study, Class Exercise and ICS Role Play Workshop
Evaluation of your ICS, Drills & Exercises
- Exercise Design, how to improve your training drills & exercises
- How to evaluate your training and exercising with checklists
- Evaluation, Report, Recommendations and Follow up
- Dealing with human issues and associated potential problems
- Open Forum